Frequently Asked Questions

What do the Boxes of Delight contain?

Our boxes contain a combination or real and replica objects and some include some costumes and archive material too. They all contain a contents list, object information, activity ideas and a shared resources folder.

Who can borrow a box?

Any school, group, business and individual in the North East of England can borrow a Box of Delights.

How long can I borrow a box for?

Boxes can be borrowed for up to four weeks. Some of our boxes are very popular so we may restrict the duration of loans. We just want to make sure as many people as possible can use our service. 

How much do the boxes cost?

We have listened to your feedback and made the following improvements to our service:

• Increased flexibility with three different membership packages available.

• A rolling subscription, which means that we will simply invoice you each year for your chosen package option (you can cancel the following year’s subscription at any point up until payment). Subscriptions run from September to July.

IntroductoryStandardPremium

Price per year

£165£300£405

Number of boxes

369

Priority Bookings✓✓

Free training and networking opportunities for teachers

Museum in a box materials

Additional box price

£55£50£45

Pay as you go boxes can be borrowed for £60 per box for a loan period of up to 4 weeks.


How do I become a member?

Email us at boxesofdelight@twmuseums.org.uk and we'll send you a quick form to complete.

Alternatively phone us on 0191 2772293 to find out more.

How do I borrow a box?

To borrow a box you can either join our membership service or pay for an individual loan.

  • Choose the box you are interested in borrowing.
  • Click ‘enquire about this box.’
  • If you are enquiring about more than one box you only need to complete one form.
  • We will then get back to let you know if it is available and send a quick payment form to complete. 

We ask that you give us at least two weeks’ notice to borrow a box. We are a very popular service!

When can I book a box?

Member schools can book boxes can book at any point throughout the year.

Non-member schools can only book a term at a time. 

How do I pay?

If you are a Newcastle Local Authority school then you will be sent an Authorising Journal form.

All other schools, groups, academies and individuals will be sent an Invoice form.

Where do I collect/return the boxes to?

We suggest that you come by car to collect/return your box. Please go to the transit door at the south of Discovery Museum near Westmorland Rd. Drive in to Blandford Square from Westmorland Rd along the short road next to City Auto Care garage. Go along the cobbled street (20mph). Temporarily park on the right on the single yellow line diagonal to the transit door. 

If you intend to park rather than load/unload then go to the Blandford Square car park where the charge is 90p per hour. 

At the transit door ring 0191 2772278 for reception or call the Duty Manager on 07890160745, say that you’re here to pick up/drop off a Box of Delight and tell us the name of your school. You may need to wait for a few moments if our Reception is busy. Your box/es will be brought to/collected from the transit door and you just need to sign for them.

You can collect and drop off your boxes from Monday to Friday 10am to 4pm and Saturday and Sundays 11am to 3:30pm.

How much does it cost to park at the museum?

The car park is immediately outside of the museum and parking is 90p per hour.


What kinds of boxes do you have?

We have a range of science, natural history, local history and curriculum linked history topics, in addition to class sets of costumes. Explore the full range here

What if I damage or lose an object?

Don’t worry, but please let us know as soon as possible, and preferably before the end of your loan period by contacting us on 0191 277 2293.


Can you make bespoke boxes to fit my topics?

I am afraid that we can’t, however if you can’t quite find a box to fit your theme, just let us know and we might be able to make an alternative suggestion. If you have a suggestion for a project using our boxes, please contact us to discuss your ideas.

What kind of activities can I do with a box?

Our Book of Delights, which can be found in each box, contains a wealth of creative ideas for using our boxes, including lots of activities and games. Each box also includes a shared resource folder which contains ideas from other teachers who have used the box. We encourage you to add any ideas you have to share with future borrowers.

I have a question, how can I get in touch?

Email: boxesofdelight@twmuseums.org.uk

Or telephone: 0191 277 2293